l444 bat Privacy Policy
This document explains in detail how your personal information is collected, what it is used for, and how it is kept secure. Please read it carefully.
This Privacy Policy ("Policy") sets out the mutual understanding regarding data processing between the entity operating the l444 bat platform ("we", "us") and each member using the platform ("you", "user"). By creating an account on l444 bat or using the platform, you are considered to have accepted the terms of this Policy.
What Information We Collect
Running the l444 bat platform requires various types of information. This information is collected from two main sources — directly from you, and automatically while you use the platform.
Identity Information
The following information is required for account registration and identity verification:
- Full name and date of birth
- National ID or passport number
- Mobile number and email address
- Current address
- Occupation and source of income (if required)
Transaction Information
The following information is recorded to process deposits and withdrawals:
- bKash, Nagad, Rocket, Upay, or bank account details
- Transaction amount and date
- Transaction reference number
- Balance and bonus history
Technical and Usage Information
Information collected automatically to improve the platform:
- IP address and device type
- Operating system and browser information
- Page views, clicks, and session duration
- Cookie and local storage data
Gaming Activity Information
For monitoring members' gaming activity and accounts:
- Records of bets, wins, and losses
- Types of games played and game history
- VIP tier status and points
- Bonus claims and wagering progress
Purpose of Data Use
Every piece of information collected is used for specific and legitimate purposes. l444 bat never uses your information for excessive or unrelated purposes. The main purposes are listed below:
Account Management and Identity Verification
Your information is used for registration, login, password recovery, and maintaining account security. Verifying a user's age and identity is an integral part of this process. Our Terms and Conditions discuss this in detail.
Financial Transaction Processing
Payment information is used to complete deposits and withdrawals and to prevent fraudulent transactions. Every step of a transaction via bKash, Nagad, Rocket, Upay, or bank transfer is verified.
Customer Support
Your information and communication history are used to resolve issues and review complaints through 24/7 live chat and email support.
Ensuring Responsible Gaming
Members' gaming behaviour is monitored to identify unusual patterns, and support is provided where needed. l444 bat's Responsible Gaming policy provides specific guidance on this.
Platform Development and Analytics
Usage data is analysed to improve the user experience, plan new features, and identify technical issues.
Marketing and Relevant Communications
With your consent, information about bonus offers, promotions, and platform updates may be sent to you. You are given the option to stop receiving these communications at any time.
Data Sharing and Third Parties
l444 bat does not sell your personal information or transfer it to third parties for commercial purposes. However, in certain situations, limited information may be shared with necessary parties:
Payment Processors
Information required to complete transactions through bKash, Nagad, Rocket, Upay, and banking channels is shared with the relevant payment service providers. This sharing is limited to within the security protocols of those providers.
Game Providers
Game providers such as Evolution, Pragmatic Play, PG Soft, JILI, and Spribe process limited session data to operate their content on the platform. This data is limited to technical data, excluding identity information.
Legal Authorities
Information may be provided to relevant authorities in cases of court orders or legal obligations. Beyond this, information is not voluntarily transferred to any government or private body.
Analytics Services
Anonymous and aggregated data may be used to evaluate platform performance. This data contains no personally identifiable information.
Business Changes
In the event of a merger, acquisition, or business restructuring, information may be transferred to the successor entity. Members will be notified in advance in such cases.
Information Not Shared
National ID details, full financial account numbers, and passwords are never shared with third parties — except for legal reasons.
Data Security Measures
Keeping your information secure is one of l444 bat's highest priorities. Multiple layers of technical and organisational security measures are in place for this purpose.
Encryption Technology
All data transmission on the platform is secured through SSL/TLS encryption. Sensitive information stored on the platform is protected using industry-standard encryption algorithms.
Access Controls
Strict role-based access controls ensure that only authorised personnel can access the information they need. A record of every access is maintained.
Regular Security Testing
Regular security audits and penetration testing are conducted to identify system vulnerabilities. Any vulnerability found is addressed immediately.
Staff Training
All staff receive regular training on data protection. Following strict internal policies for data handling is mandatory.
Cookies and Tracking Technology
Cookies and similar technologies are used to keep the l444 bat platform running and to improve the user experience.
Essential Cookies
These cookies are necessary for login sessions, security tokens, and core platform functionality. Without them, the platform will not work properly.
Functional Cookies
These cookies are used to remember your preferences — such as language selection and display settings. They personalise your browsing experience.
Analytics Cookies
Information about which pages are visited most and where users encounter problems is collected to improve the platform. These cookies can be disabled.
Cookie Controls
Cookies can be deleted or blocked from your browser settings. However, disabling essential cookies may affect some platform functionality. For mobile app users, the device's privacy settings apply.
Data Retention Period
Your information is retained only for as long as it is needed. Once it is no longer needed, it is securely deleted or anonymised.
Active Accounts
All relevant information is retained while your account is active. Registration information and transaction history may be retained for an extended period for verification and dispute resolution purposes.
After Account Closure
When an account is closed or suspended, certain information is retained for a further period as required by applicable law and fraud prevention needs. After this period, information is permanently deleted or anonymised in a way that prevents you from being identified.
Legal Obligations
For tax, financial regulation, or legal matters, certain information may be required to be retained in accordance with applicable law. In such cases, the retention period is determined by the relevant legislation.
Your Data Rights
As a member of l444 bat, you have certain fundamental rights over your personal information. To exercise these rights, contact our support team.
Right to Access
You have the right to view what information is stored about you and to request a copy of it.
Right to Rectification
You have the right to request correction of inaccurate or incomplete information. This can also be done directly from your account settings.
Right to Erasure
In certain circumstances you have the right to request deletion of your information, though legal obligations may limit this right.
Right to Object to Processing
You have the right to object to the use of your information for marketing purposes and to request that it stop.
Data Portability
You have the right to request your information in a common, machine-readable format.
Right to Restrict Processing
You have the right to request that processing of your information be temporarily restricted for specific reasons.
How to Exercise Your Rights
To exercise any of the rights above, contact our support team. Our email: [email protected]. We generally respond within 30 business days. Identity confirmation may be required to verify the validity of a request.
Protection of Minors' Information
l444 bat is a 21+ platform. No information from anyone under the age of 21 is collected, and if it is, it is deleted immediately. Age is verified at the time of account registration, and additional identity documents may be requested in suspicious cases.
If you believe a minor has mistakenly registered on l444 bat, please notify our support team immediately. You can learn more about the organisation's values and commitments on our About Us page.
Policy Changes and Updates
l444 bat reserves the right to update this Privacy Policy as needed. Members will be notified of significant changes by email or through the platform.
Notice of Changes
If material changes are made to the Policy, notice will be given at least 14 days before they take effect. Notice will be sent by email or through platform notifications.
Continued Use
Continuing to use the platform after updated policy is published will be considered acceptance of the new policy. If you do not agree, you may request that your account be closed.
Contact for Privacy Matters
If you have any questions, complaints, or requests to exercise your data rights regarding this policy, please contact our support team. We provide support in Bengali and English 24/7.
Live Chat
You can ask privacy-related questions directly through the platform's live chat. It is the fastest way to get support.
For detailed privacy questions or requests to exercise your data rights, email us at: [email protected]
For general questions, you can visit our FAQ page — it covers many questions about data protection, account management, and payments.